General Enquiry
| Enquiry | Phone | Faxline | |
|---|---|---|---|
| Financial Planning | 3943-7178 | 2603-7766 | fpu@cuhk.edu.hk |
| Business Unit | 3943-7883 | 2603-7398 / 2603-6480 | bus@cuhk.edu.hk |
| Payment | 3943-7336 / 3943-7294 | 2603-5928 | aou@cuhk.edu.hk |
| Payroll & Staff Benefits | 3943-9759/ 3943-1700 | 2603-7890 | psu@cuhk.edu.hk |
| Invoicing, Receipt & Collection | 3943-7282 / 3943-7278 / 3943-3006 | itu@cuhk.edu.hk |
Business Unit
| Enquiry | Phone | Faxline | |
|---|---|---|---|
| Canteen Service | 3943-7884 | buscatering@cuhk.edu.hk | |
| Gown Rental (Undergraduate and Postgraduate) | 3943-7882 | gown@cuhk.edu.hk | |
| Insurance | 3943-4735 / 3943-7887 | insurance@cuhk.edu.hk | |
| Inventory / Fixed Asset | 3943-8797 | asset@cuhk.edu.hk | |
| Mail Room | 3943-7878 | hopert@cuhk.edu.hk | |
| Passage and Baggage | 3943-8610 | geoffrey@cuhk.edu.hk | |
| Purchasing | 3943-7883 | purchasing@cuhk.edu.hk | |
| Staff Quarters | 3943-1876 | uquarters@cuhk.edu.hk | |
| Suppliers' Directory | 3943-7882 | suppliers@cuhk.edu.hk | |
| Tendering | 3943-4734 / 3943-7880 | etender@cuhk.edu.hk | |
| General Enquiry | 3943-7883 | 2603-7398 / 2603-6480 | bus@cuhk.edu.hk |
Payment
| Enquiry | Phone | Faxline | |
|---|---|---|---|
| Supplier's Invoices | 3943-7336 / 3943 7294 | aou@cuhk.edu.hk | |
| PGS / HKPFS Payment | 3943-7294 / 3943-7184 | aou@cuhk.edu.hk | |
| Expenditure Applications | 3943-7277 | aou@cuhk.edu.hk | |
| Local / Foreign Currency Cheques | 3943-7294 / 3943-7336 | aou@cuhk.edu.hk | |
| Bank Autopay | 3943-7225 / 3943-7277 | aou@cuhk.edu.hk | |
| Expenses Reimbursement | 3943-7336 | aou@cuhk.edu.hk | |
| Outside Practice Payment | 3943-7240 / 3943-8614 | ivycheuk@cuhk.edu.hk | |
| General Enquiry | 3943-7336 / 3943-7294 | 2603-5928 | aou@cuhk.edu.hk |
Payroll & Staff Benefits
| Enquiry | Phone | Faxline | |
|---|---|---|---|
| Contract End Gratuity | 3943-7268 | psu@cuhk.edu.hk | |
| Housing Benefit Payments | 3943-9759 / 3943-9586 | housing@cuhk.edu.hk | |
| Medical Claims | 3943-1559 | smbsenquiry@cuhk.edu.hk | |
| i. SMBS | 3943-8614 / 3943-1556 | smbsenquiry@cuhk.edu.hk | |
| ii. Chinese Medicine | 3943-1559 | smbsenquiry@cuhk.edu.hk | |
| iii. Direct Payment for In-patient Service at PWH | 3943-1559 | smbsenquiry@cuhk.edu.hk | |
| iv. Accident and Emergency Service Fee | 3943-7240 | smbsenquiry@cuhk.edu.hk | |
| v. Extra Outpatient Consultation Services | 3943-1700 | smbsenquiry@cuhk.edu.hk | |
| MPF Scheme | 3943-7252 / 3943-9586 | mpfenquiry@cuhk.edu.hk | |
| Overtime Work Allowance | 3943-1559 | psu@cuhk.edu.hk | |
| Payroll - Full-Time Staff | 3943-9759 / 3943-1700 | psu@cuhk.edu.hk | |
| Payroll - Part-Time Staff | 3943-7234 / 3943-7236 | psu@cuhk.edu.hk | |
| Staff Loan | 3943-7283 | psu@cuhk.edu.hk | |
| Student Helper Allowance | 3943-7181 / 3943-8614 | shespay@cuhk.edu.hk | |
| Superannuation (1995 Scheme) | 3943-7283 | 2603-7904 | cuhks95@cuhk.edu.hk |
| i. Payment and deferment arrangements | 3943- 7283 | cuhks95@cuhk.edu.hk | |
| ii. Investment Options Re-allocation | 3943- 7236 | s95enquiry@cuhk.edu.hk | |
| iii. Early Withdrawal | 3943- 7236 | s95enquiry@cuhk.edu.hk | |
| Tax | 3943-1942 / 3943-9586 | taxenquiry@cuhk.edu.hk | |
| Local Travelling Claims | 3943-7181 / 3943-1559 | psu@cuhk.edu.hk | |
| General Enquiry | 3943-9759 / 3943-1700 | 2603-7890 | psu@cuhk.edu.hk |
Invoicing, Receipt & Collection
| Enquiry | Phone | Faxline | |
|---|---|---|---|
| E-Invoicing | 3943-7278 | wendy-chan@cuhk.edu.hk | |
| E-Receipt voucher (arising from E-invoicing) | 3943-7278 | wendy-chan@cuhk.edu.hk | |
| E-Receipt Voucher (not arising from E-invoicing) | 3943-7278 | wendy-chan@cuhk.edu.hk | |
| Bank Receipt | 3943-7282 | tinawong@cuhk.edu.hk | |
| Receipt other than from bank (credit card, octopus, etc.) | 3943-7186 | yukilam@cuhk.edu.hk | |
| Income Collection and Receipt Issuance System (IRIS) | 3943-7186 | yukilam@cuhk.edu.hk | |
| General Enquiry | 3943-7282 | tinawong@cuhk.edu.hk |
Donation
| Enquiry | Phone | Faxline | |
|---|---|---|---|
| Donation | 3943-1936 / 3943-7271 | 2603-5735 | donation@cuhk.edu.hk |
Student Fees
| Enquiry | Phone | Faxline | |
|---|---|---|---|
| Student Fees | 3943-8521 / 3943-0486 | 2603-5735 | FNOStudentFee@cuhk.edu.hk |
Others
| Enquiry | Phone | Faxline | |
|---|---|---|---|
| IDD Charges | 3943-3006 | derekchan09@cuhk.edu.hk | |
| Other Externally Funded Projects | 3943-7250 / 3943-3059 | dpuproject@cuhk.edu.hk | |
| Petty Cash Payment | 3943-3006 | derekchan09@cuhk.edu.hk | |
| Private Clincial Practice | 3943-8546 / 3943-7250 | cathylee@cuhk.edu.hk | |
| UGC / RGC Research Grants | 3943-7235 | aou@cuhk.edu.hk |



