Student Fees

FAQ

Fees
Billing Schedule
Payment Methods
Payment Issues
Late Payment and Application for Payment Deferral
Payment Receipt and Payment Schedule
Refund and Overpayment
Enquiry

Fees

1. 1. How do I know the details of my bill?

The Donations and Projects Management Unit of the Finance Office (“DPU”) will send emails to notify students that the debit notes have been issued, two weeks prior to the due dates. Students have to check their own Campus-Wide E-mail System (“CWEM”) mailbox and login Chinese University Student Information System (“CUSIS”) to enquire the details of the debit notes.

2. 2. How can I view my online debit note?

Please login http://portal.cuhk.edu.hk, click “CUSIS” tile, then “Financial Account” tile and then “Print Online Debit Note”.

Step 1:

Step 2:

Step 3:

3. 3. What are the fees charged by the University?

Please refer to Part 6 Fees, Scholarships and Financial Aid of the University Calendar for the fees of undergraduate and postgraduate programmes.

For the major types of fees, please refer to the Student Fees of the Finance Office Website for details.

4. 4. How much is the tuition fee for the current academic year?

For undergraduate programmes, please refer to the fee table for details. For continuing students who are studying beyond normative study period, please refer to the fee table for “per unit charge”.

For postgraduate programmes, please refer to the individual programme pages for details.

5. 5. I have questions regarding the calculation of hostel fees, what should I do?

Hostel fees are charged by the respective hostels and billed in accordance with their instructions. Should you have any questions regarding the calculation, please contact your hostel for assistance.

Chung Chi College Hostel

New Asia College Hostel

United College Hostel

Shaw College Hostel

Morningside College Hostel

S.H. Ho College Hostel

C.W. Chu College Hostel

Wu Yee Sun College Hostel

Lee Woo Sing College Hostel

Postgraduate Halls

6. 6. What is caution money?

Caution money would be charged to all new students which shall be payable as a deposit for any outstanding debts to the University, e.g. damages to University property. This sum less any deductions made for outstanding debts shall be refunded only on discontinuation or withdrawal of studies at the University. For graduating students, caution money shall be converted into graduation fees for all students on completion of their study programmes.

The arrangement of the caution money is a University policy which is stated in the student handbooks of UG and PG students.

Undergraduate Student Handbook

http://rgsntl.rgs.cuhk.edu.hk/aqs_prd_applx/Public/Handbook/Default.aspx?id=1642&tv=T&lang=en

Postgraduate Student Handbook (VI-B)

https://www.gs.cuhk.edu.hk/download/General_Regulations_Pg.pdf

Billing Schedule

1. 1. When should I settle tuition fee?

DPU will send emails to notify students that the debit notes have been issued two weeks prior to the due dates.

Below is a tentative billing schedule for your reference:

 

1st term

2nd term

1. Full-time Undergraduate students

September

January

2. Faculty of Education students

3.     Graduate School students :

a)      Research Programme (Master)

 

————————————————–

 

b)      Research Programme (Doctoral)

 

 

————————————————–

c)     Taught Programme

Debit notes will be issued every 6 months of study period.

(If leave has been taken during the study period, issuance of next debit note will be deferred according to the length of leave taken.)

Please consult your Programme / Division in advance regarding the schedule for issuance of debit notes.

2. 2. I am a continuing undergraduate student who is studying beyond normative study period. When will my debit note be issued?

Your tuition fee debit note will be issued after your total units enrolled for the term have been confirmed by the Registry. You will normally receive billing notification and debit note in mid- October for Term 1 and mid-February for Term 2, two weeks prior to the respective payment due dates.

3. 3. I am studying in a programme with fee charged on a per-unit basis. When will my debit note be issued?

Your tuition fee debit note will be issued after your total units enrolled for the term have been confirmed. You will normally receive billing notification and debit note around mid-October for Term 1 and early March for Term 2, two weeks prior to the respective payment due dates.

Payment Methods

2. 2. How do I know if my payment was successful or not?

It may take 3 workings days (excluding weekend and public holidays) for your payment to be processed by banks and reflected in CUSIS. For payment via telegraph transfer, it may take at least 7 working days for processing.

Please make sure you have quoted your Payment Number (11 digits) when you make payment otherwise your payment cannot be identified. If you forgot to quote your Payment Number or find your bills remain outstanding in CUSIS after 3 working days (local) / 7 working days (telegraph transfer), please contact DPU at dpu@cuhk.edu.hk with your payment evidence / receipt (e.g. bank statement or bank pay-in slip that shows the payment date, amount, Payment Number if any and bank transaction reference).

3. 3. How can I find my Payment Number?

Your Payment Number of 11 digits is shown on the top right hand corner of your debit notes.

4. 4. I am a local student currently not physically present in Hong Kong, how can I settle my bills?

As some approved payment channels allow electronic payments with no restriction on time and location, you may settle the fees by (a) online “Bill Payment Service” using saving accounts in Hong Kong or credit card issued by local banks in Hong Kong; (b) PPS, or (c) telegraphic transfer. Please refer to Payment Methods of the Finance Office Website for details.

Please note that it would not be accepted by the University as grounds for outstanding payment. A penalty of HK$200 may be imposed for late payments of tuition fees and hostel fees. Students are strongly advised to plan ahead to avoid late payments.

5. 5. I am a non-local student currently not physically present in Hong Kong and I do not have a local bank account, how can I settle my bills?

You may consider the following methods:

  1. Wechat Pay / Alipay
    For details, please visit the Payment Methods by login with your Student ID and Onepass (CWEM) Password.
  2. Telegraphic Transfer
    Remittance by Telegraphic Transfer should be sent directly to the University’s bank account with the following details. Please arrange with your bank for Telegraphic Transfer the Hong Kong dollar amount indicated on your debit note to the following bank account:

    Account Name:
    The Chinese University of Hong Kong
    Name and Address of Bank:  
    Hang Seng Bank Limited
    83 Des Voeux Road Central, Hong Kong
    HKD Account No.:   
    024-293-005005-007 (HKD)
    (Bank Code/ Clearing Code:024)
    (Branch Code:293)
    (Account Number:005005007)
    Swift Code:      
    HASEHKHH
    Remittance Details:
    Payment Number and Student Name
    Payment Amount:
    The amount indicated on your debit note PLUS estimated bank charges of HK$250

     

    Please refer to the sample of Telegraph Transfer form.

    Please note that any bank charges should be borne by the payee. You need to pay an EXTRA CHARGE OF AROUND $250 requested by the bank concerned, its correspondent and agent for Telegraphic Transfer. For example, if the fee on your debit notes is HK$21,500 and you wish to settle it by Telegraph Transfer, the amount you should pay is HK$21,750 (HK$21,500 plus bank charge). Please note that the bank charges are non-refundable and failure to include the additional bank charge in your payment may lead to insufficient balance for paying your fees and a penalty may be levied.

    It normally takes 1-2 weeks for transferring fee by Telegraphic Transfer, please arrange your payment in advance to ensure that your settlement could be received before the payment due date.

    If you forgot to provide your Payment Number in the remittance details, your payment cannot be identified. Please provide your payment evidence that shows the payment date, amount and bank transaction reference) by email to dpu@cuhk.edu.hk. You are NOT recommended to contact DPU again for follow-up unless your bills remain outstanding 5 working days after providing your payment evidence.

6. 6. I am a non-local student. Can I use overseas credit cards to settle my fees?

You may add your credit card to your Wechat Pay/ Alipay account and settle your fees by Wechatpay/ Alipay.

Please refer to Payment Methods of the Finance Office Website for details.

7. 7. Can I bring cash, cheque or credit card to the Finance Office to settle my fees?

The Finance Office DOES NOT have a cash register counter. If you wish to settle your fees by cash or cheque, please pay over the counter at any branch of Hang Seng Bank located in Hong Kong.

Please refer to Payment Methods of the Finance Office Website for details.

8. 8. Can I deposit cash/ cheque via Cash/Cheque Deposit Machine or Cheque Drop Box to settle my fees?

Please DO NOT deposit the cash/cheque in the Cash/ Cheque Deposit Machine or Cheque Drop Box as your payment would not be identified. For payments via ATM/ Counter, please refer to Payment Methods of the Finance Office Website for details.

If you mistakenly choose the above methods, please contact DPU by email to dpu@cuhk.edu.hk with your payment evidence / receipt (e.g. bank pay-in slip that shows the payment date, amount and bank transaction reference).

9. 9. Does the University accept any cheque payable to The Chinese University of Hong Kong? For example, cheque issued by the Hosiptal Authority or cheque issued under the Extended Non- means-tested Loan Scheme (ENLS) from the Student Finance Office?

You may settle your bills by depositing the cheque payable to The Chinese University of Hong Kong into the bank account no. 293-005005-007 at any branch of Hang Seng Bank located in Hong Kong by the payment due date. Please mark your Payment Number and contact number at the back of the cheque and make sure the Payment Number is clearly shown on the bank-in slip as your payment evidence.

Payment Issues

1. 1. Should I contact the Finance Office to acknowledge receipt of payment?

To help us get back to you without delay, you are NOT recommended to contact the Finance Office for acknowledging receipt of payment. The Finance Office will not respond to these requests unless the payment record is not updated after 3 working days (local) / 7 working days (telegraph transfer). Whenever a payment transaction is processed by the bank, the payment record will be updated in CUSIS with your payment date. If you find your bills remain outstanding in CUSIS after 3 working days (local) / 7 working days (telegraph transfer), please contact DPU at dpu@cuhk.edu.hk with your payment evidence / receipt (e.g. bank statement or bank pay-in slip that shows the payment date, amount, Payment Number and bank transaction reference).

2. 2. If I mistakenly quoted the wrong Payment Number, what should I do?

Please provide your payment evidence or receipt (e.g. bank statement or bank pay-in slip that shows the payment date, amount, Payment Number and bank transaction reference) by email to dpu@cuhk.edu.hk. To help us get back to you without delay, you are NOT recommended to contact DPU again for follow-up unless your bills remain outstanding 5 working days after providing your payment evidence.

3. 3. If I mistakenly paid the fee by “Fund Transfer” instead of “Bill Payment” when using ATM or Internet Banking, what should I do?

Please provide your payment evidence or receipt (e.g. bank statement or bank pay-in slip that shows the payment date, amount, payment number and bank transaction reference) by email to dpu@cuhk.edu.hk for payment verification. To help us get back to you without delay, you are NOT recommended to contact DPU again for follow-up unless your bills remain outstanding for 5 working days after providing your payment evidence.

4. 4. I am a UGC-funded undergraduate student and have applied for Non-means-tested Loan Scheme (NLSFT) from the Student Finance Office (SFO) of the Government. Do I need to pay tuition fee on my own?

  • If you have applied for the NLSFT loan and are waiting for the application result, you may apply for deferral of tuition fee payment before the payment due date.
  • Once your loan application is successful, your NLSFT loan will be disbursed from the SFO to the University to offset your outstanding tuition fee partially / in full.
  • If your NLSFT loan is not sufficient to offset your tuition fee, please pay the outstanding tuition fee before the payment due date.
  • If the NLSFT loan disbursement date is AFTER your tuition fee payment deadline, please apply for deferral of tuition fee payment otherwise a penalty may be levied after the payment due date. You may also consider settling the tuition fee first and the University will arrange a refund of NLSFT loan by autopay to your bank account that you have previously provided to the SFO in your NLSFT loan application. Please note that it would take 4-6 weeks for processing the refund after receipt of the NLSFT loan from the SFO.
  • If you have already paid your tuition fee partially / in full before the disbursement of the NLSFT loan, the balance of the loan will be refunded by autopay to your bank account that you have previously provided to SFO. Please note that it would take 4-6 weeks for processing refund after receipt of the loan from SFO.

5. 5. I received email / SMS reminders from DPU. Why do my bills remain outstanding even though payments were made?

Please note that it may take 3 workings days (excluding weekend and public holidays) for your payment to be processed by the banks and reflected in CUSIS. For payment via Telegraph Transfer, it may take around 7 working days for processing.

Please make sure you have quoted your Payment Number (11 digits) when you make payment otherwise DPU would be unable to identify your payment. If you forgot to quote your Payment Number or find your bills remain outstanding in CUSIS after 3 working days (local) / 7 working days (Telegraph Transfer), please contact DPU by email to dpu@cuhk.edu.hk with your payment evidence / receipt (e.g. bank statement or bank pay-in slip that shows the payment date, amount, Payment Number and bank transaction reference).

6. 6. Can I choose what particular fees to pay? Can I instruct the Finance Office to designate my payment to settle particular fees?

Payments would first be utilized to settle charges with earlier due dates for all students. For more than one type of charges on the same due date, your payment will be used to settle the charges according to the following sequence:

Tuition Fees -> Caution Money -> Penalty for Late Payment -> Hostel Fees -> College Other Fees -> Student Union fees

The Finance Office does not have the authority and is unable to designate your payment for settling particular fees.

Late Payment and Application for Payment Deferral

1. 1. I may not be able to settle the fees on time, what should I do?

The fees should be payable on dates specified on your debit notes unless prior permission for deferment is obtained.

If you have financial difficulty and are waiting for the result of Government grant or loan, you may apply for deferral of payment before the payment due date. If you fail to defer your payments, the charges would be overdue and a penalty of HK$200 may be levied on late payment of tuition fees and hostel fees as appropriate. For details, please refer to Question 3 under Late Payment and Application for Payment Deferral.

2. 2. I would like to apply for deferral of my payment due date, what should I do?

For full time undergraduate students, please contact your College Dean of Students’ Office for assistance.

Chung Chi College

New Asia College

United College

Shaw College

Morningside College

S.H. Ho College

C.W. Chu College

Wu Yee Sun College

Lee Woo Sing College

 

For part time undergraduate students, please contact Office of Admission and Financial Aid.

For postgraduate students, please contact your Programme Office for assistance.

Faculty of Arts

Faculty of Business Administration

Faculty of Education

Faculty of Engineering

Faculty of Law

Faculty of Medicine

Faculty of Science

Faculty of Social Science

Inter-Faculty

3. 3. My bills are overdue. What is the consequence? How can I settle the overdue fees?

The fees should be payable on dates specified on your debit notes unless prior permission for deferment is obtained.

A student in arrears shall be subject to fines. Unless written approval is given by the University to defer payment, a student in arrears, whether in part or in full, or who has outstanding fees/fines unpaid, shall be withheld from University services such as course registration and add/drop, application for transcript and certifying letter, graduation assessment, until all outstanding fees/fines are settled. Please also note that degree Certificates for graduates with outstanding debts to the University will be withheld until the accounts are settled

The policy is applicable to all students and is stated in the Undergraduate Student Handbook and Postgraduate Student Handbook respectively.

Undergraduate Student Handbook

http://rgsntl.rgs.cuhk.edu.hk/aqs_prd_applx/Public/Handbook/Default.aspx?id=1642&tv=T&lang=en

Postgraduate Student Handbook (VI-B)

https://www.gs.cuhk.edu.hk/download/VI-B.htm

To settle the overdue fees, please refer to Payment Methods of the Finance Office Website for details.

4. 4. I would like to apply for waiver of penalty. What should I do?

As stated clearly in the Student Handbooks, a student in arrears shall be subject to fines. However, if you would like to apply for waiver of penalty on an exceptional basis, for undergraduate students, please contact your College Dean of Students’ Office for assistance.

Chung Chi College

New Asia College

United College

Shaw College

Morningside College

S.H. Ho College

C.W. Chu College

Wu Yee Sun College

Lee Woo Sing College

 

For postgraduate students, please contact your Programme Office for assistance.

Faculty of Arts

Faculty of Business Administration

Faculty of Education

Faculty of Engineering

Faculty of Law

Faculty of Medicine

Faculty of Science

Faculty of Social Science

Inter-Faculty

Payment Receipt and Payment Schedule

1. 1. How can I obtain a payment receipt?

Please visit the Tuition Fee Receipt of the Finance Office website for details by login with your Student ID and Onepass (CWEM) password.

2. 2. I am in the process of applying for Government Grant / Loan and need to provide a payment schedule for the tuition fees for the current academic year. What should I do?

Please send an email to DPU at dpu@cuhk.edu.hk by providing the following information:

Request for Payment Schedule

  • Student ID
  • Study Programme
  • Year and Term which you would like to obtain a payment schedule
  • Collection method:
    • in person – please visit DPU office at 2/F, Sui Loong Pao Building during office hours

Please note that it would normally take one week time to issue the payment schedule and the processing time may be around two weeks during peak seasons (in September, October, January and February).

Refund and Overpayment

1. 1. Is the fee paid refundable?

All fees paid except caution money are not refundable. Please note that caution money would only be refunded on the discontinuation or withdrawal of studies at the University.

2. 2. I have mistakenly overpaid my fees, what should I do?

Please send a request with payment evidence (e.g. bank statement or bank pay-in slip that shows the payment date, amount, Payment Number and bank transaction reference) to DPU by email to dpu@cuhk.edu.hk. After the overpayment is verified, the Finance Office will contact you again. You may choose to retain the overpayment in your CUSIS account for offsetting future charges. If you would like to request for a refund, please indicate your preference of refund by cheque or auto credit to your bank account by providing the information below:

  • By cheque – please provide the bank beneficiary name and your mailing address
  • By auto credit – please provide the bank beneficiary name, name of bank and bank account number

Please note that bank accounts of Mainland China and credit card accounts would not be accepted. Upon receiving your information, it would normally take 8-10 weeks to process your refund.

Enquiry

1. 1. Whom should I contact for further enquiries?

You may contact DPU by email to dpu@cuhk.edu.hk or at telephone number 3943-8521 / 3943-0486 / 3943-7279 / 3943-7238.