Bank of East Asia Ltd.

Notes on Collection through Credit Card with service provided by The Bank of East Asia Ltd.

The University has signed agreement with Bank of East Asia Ltd. (BEA) to provide online credit card collection service for University customers’ payment using VISA, Mastercard and UnionPay Card.

• Credit Card Collection Service
• Commission fee charged by BEA
• Procedure for applying to use BEA Online Credit Card Collection Service
• Important notes
• Enquiries

Credit Card Collection Service

The BEA Credit Card Collection Service facilitates E-commerce payment solution (E-commerce) as follows:

E-Commerce payment solution (E-commerce) is an online payment collection tool that allows departments to collect credit card payments directly through the Internet. Customers selecting to pay by credit card on departments’ websites (which are already connected to E-commerce) will be diverted to JETCO payment gateway. Customers input their credit card information into the JETCO payment gateway which then obtains authorization code from Visa, Mastercard or UnionPay in real time. JETCO payment gateway will return message to University’s server to inform whether the customers’ transactions are authorized for departments’ further action. Departments using this collection method can avoid the risk of handling customers’ confidential credit card information as the customers input their credit card information into a third party system, i.e., JETCO payment gateway, which is not accessible by departments.

Commission fee charged by BEA

Note: Commission fee for local credit card will be 1.45%-1.50% while for overseas credit card will be 2.6%.

Procedure for applying to use BEA Online Credit Card Collection Service

1. DEPARTMENTS WHICH WANT TO USE E-COMMERCE SHOULD FIRSTLY DEVELOP THEIR WEBSITE WHICH CAN BE LINKED TO THE JETCO PAYMENT GATEWAY BEFORE SUBMITTING ANY APPLICATION FORMS TO INVESTMENT & TREASURY UNIT (ITU). Departments should contact ITU regarding the IT specification requirements before developing such website which is linked to the payment gateway.
2. Once the domain of the website is ready and project code for income posting is available, departments should complete the Application Form For Opening Merchant Account and the BEA Merchant Cyberservice Application Form and send them to ITU for processing.
3. Departments should read the Points to note for BEA Merchant Account before completing the Application Form For Opening Merchant Account  and the BEA Merchant Cyberservice Application Form as mentioned in point 2.above.
4. The Application Form For Opening Merchant Account facilitates BEA to open unique merchant account for department to record payment transactions via the JETCO payment gateway.
5. Departments need to provide details of authorized persons on the Application Form For Opening Merchant Account, These authorized persons will administer the credit card transactions collected via the JETCO administration platform. The administration function provided by BEA allows the authorized persons to make enquiries, process credit card transactions, etc. 
6. Departments are also required to indicate on the Application Form For Opening Merchant Account the income posting accounts for each type of receipts to be collected by online credit card. ITU will assign the first 4 characters of an 18-character prefix for each receipt item (the next 14 characters of the prefix is for departments to assign for specific identification and setting running invoice number for billing purpose). Departments having any changes/additions/deletions to the authorized person(s) and/or income account(s) and/or domain afterwards should complete a Merchant Account Maintenance Form and read the Points to note for BEA Merchant Account.
7. BEA Merchant Cyberservice Application Form facilitates departments to check on BEA online banking platform if money from approved credit card transactions recorded in JETCO payment gateway is indeed received under the department’s merchant account.
8. For further information, please contact ITU at ext. 37186 or 31939.

Important notes

Departments should reconcile the approved credit card transaction report generated from JETCO administration platform with the income receipt report generated from BEA Cyberservice (for viewing credit card payment records). The matched reports, together with completed receipt voucher generated from RVII in CUSAP, should be sent to ITU ASAP, so that income collected by credit card can be posted to the departments / projects account accordingly.

BEA will also send a hard copy monthly report to departments for their record of their credit card income receipt.

Enquiries

For any enquiries, please contact Ms. Yuki Lam at 3943-7186 or Ms. Kitty Lau at 3943-1939 of Investment and Treasury Unit.